If you have any queries, it may have already been answered in our frequently asked questions below

I HAVE NEVER DRIVEN ONE OF THOSE SCOOTERS!

They are very easy to drive. We will show you how to use one, and once you are confident and competent, we will let you take one out. We may even be able to provide an escort but only for your first outing. If you would rather use a power chair or wheelchair, we have those as well. If you are using a wheelchair, you are responsible for providing your own carer to push you. It will only take a few minutes to show them how to use one.

 

MY SIGHT IS NOT GOOD!

We have trained sighted guides who can guide you on foot or push you in a wheelchair.

 

WHAT WILL IT COST ME?

You will need to join. It costs £10 a year or £20 for life membership.

Then there is a weekly hire charge of £3 when you use our service.

There is also a refundable £2 deposit, which you can choose to donate.

 

I AM A MEMBER OF ANOTHER SHOPMOBILITY SCHEME

Sorry – each scheme is separate. You will need to join us as well.

WHERE CAN I FIND YOU?

Level 2 of Merseyway Car Park. We have our own parking spaces nearby but if these are being used, we will bring a scooter or wheelchair to your car. Parking anywhere in the car park is free for Blue Badge holders for up to three hours.

 

BUT I DON'T DRIVE OR USE A TAXI!

No problem! We will meet you off the bus or train, or Ring and Ride, if you prefer (see picture to left). Just let us know when you book the scooter (or wheelchair) and we will come and meet you at an agreed time and at a range of handy central locations: the bus station, Mersey Square and Grand Central bus stops, taxi rank, Princes Street, St Petersgate and Sainsbury’s bus stops, Asda café, or the railway station.  We can also meet you in one of the car parks or a disabled parking spot.

 

IS IT JUST FOR STOCKPORT TOWN CENTRE?

No! You can take our scooters, wheelchairs or guides anywhere in the Metropolitan Borough of Stockport – as long as you have finished with them by 5.00pm!

 

If you are using a sighted guide for visually impaired people, you can start or finish your journey anywhere in the area but you are responsible for your own transport. And it is subject to the guide being willing and able to undertake the journey you have requested. Some of the guides are volunteers.

 

CAN I BORROW YOUR EQUIPMENT OVERNIGHT?

Not if it is a scooter – but we can let you have a manual wheelchair for up to 13 weeks. The cost is £5 a day/night or £15 a week, with a deposit of £100. (Reduced rates available for members.) We need one photo ID and one recent ID with your name and address or one ID plus £100 deposit.

 

© Shopmobility Stockport 2014